IN STOCK
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IN STOCK ⋆
IN STOCK
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IN STOCK ⋆
Returns, Exchanges, Customer Service
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Returns, Exchanges, Customer Service *
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Please contact us within 3 business days of delivery if you are looking to initiate a return on any product that is not a blind box item.
We do not accept returns on blind boxes. All products are shipped with insurance to cover any potential issues in transit if your item is lost or damaged.
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All blind box sales are final. We don’t offer refunds, returns, or exchanges for shipped blind box products.
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There are no returns on blindbox purchases, online or in-store.
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We got you. All shipped items are insured. Here’s what to do:
Email us within 3 days of delivery.
Include photos of the item, packaging, and shipping label.
We’ll help you file a claim with the carrier to get your money back.
Note: We don’t issue the refund ourselves—the shipping provider handles that part for damaging your product in transit.
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That’s the nature of blind boxes. Items are random and collectible. We can’t guarantee specific styles or figures, and we don’t accept returns based on personal preference.
SOMETIMES we have open boxes in our retail store and we can trade for those in-store only.
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Unfortunately no, we do not offer any exchanges on opened products.
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If your product is not a blind box and you are looking for a return or exchange - Market value fluctuates, and collectibles can increase or decrease in demand. We honor the original purchase price only. We do not adjust for price differences due to changing resale values or trends.
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By making a purchase online or in-store, you’re agreeing to all the above policies and disclaimers. We reserve the right to update these terms at any time.
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We’re just a call or DM away!
Email us at hello@orangeclawclub.com
Visit us at 310 E 4th St, Santa Ana, California 92701.
Ring us during store hours at 714-576-6437
DM us @orange.claw.club on Instagram
We're here to help.